The Financial Supervisory Service (FSS) issued a consumer alert, pointing out that the trust fee system for bank-issued exchange-traded funds (ETFs) is unfavorable to customers. In particular, it raised concerns about the high proportion of upfront fees and the low target return setting, leading to increased customer fee burdens due to frequent trading. According to FSS analysis, banks received fees up to 7.2 times higher than the optimal trust fees for customers. The FSS plans to discuss improvements to the fee system, internal performance evaluation (KPI) improvements, and sales process improvements with the industry.
