Since this is a translation of an overseas article, there may be mistranslations.
https://hothardware.com/news/corsair-accused-of-cancelling-pc-order
Corsair accused of canceling $3,499 PC order and relisting it for $4,299
The PC assembly market is currently going through one of the toughest times in recent memory. GPU prices are rising, SSD prices are high, memory is outrageous, and even power supplies can see price increases.
Considering a pre-built PC isn't necessarily a bad idea, especially in this situation, buying a PC from somewhere like Maingear MSI or Corsair could be the best option. However, things change if the seller cancels a paid order without warning and then relists the same machine for $800 more.
Senior Ball 9068's receipt for a powerful gaming PC
This is allegedly what happened to a Reddit user named Senior Ball 9068, who appears to be a real user despite the bot-like name. Senior Ball posted on the Corsair subreddit with screenshots of a paid receipt for $3,499.99 and evidence of the same system currently being sold for $4,299.99 on the store page.
Corsair site's Vengeance a5100 listing information
Honestly, the evidence is a bit lacking. For example, this Reddit user didn't provide proof that their order was canceled and there are other missing contexts like why they appear to not have paid taxes on the machine. Nevertheless, commenters on the thread are outraged, and rightfully so if we assume this story is true.
Canceling a paid order without warning or justification is already suspicious enough, but finding out that the system you just ordered has been re-listed for 23% more when you go back to the website is truly appalling.
We can sympathize with Corsair a bit. As mentioned earlier, many PC component prices are rising. However, increasing the price by $800 on top of an already significant markup is excessive. Most importantly, once a customer pays, it's a contract that the company shouldn't be able to break at will. The reason this story feels so egregious is the combination of these two unethical actions.
Corsair's community manager CorsairLucky reaching out to Senior Ball
A Corsair representative posted on the thread and requested a direct message conversation with Senior Ball. There hasn't been any news yet on whether he received compensation or how the situation is progressing. Our guess is that Corsair will resolve this issue.
This is because the situation looks pretty bad, and honestly, anything other than an apology along with providing him with the machine he paid for, and maybe even a gift, would be detrimental to the company's reputation.
▶ Source: https://hothardware.com/news/corsair-accused-of-cancelling-pc-order
