What should I do about a dispute over secondhand trading?

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I sold a bicycle, but they say it's broken because it's not genuine and want a refund.
They came and tried rolling the wheels and test riding it before purchasing.
It's a 1 million won bicycle, but the repair cost is over 1 million won.
I asked in the Facebook community, and they said that experts here might be able to help solve this problem.
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2026.10.09 KEB 하나은행 고시회차 2204회

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